FAQs


Shipping Details:

Our preferred shipping method is Fed Ex.We ship same day on all stock products. Shipping cut off is 4:30PM Central Standard time. Our Fed ex pick up is 6 PM so many times orders processed after 4:30 can be processed.

Shipping Services available:

  • Ground
  • 3 Day
  • 2 Day
  • Standard Overnight
  • Priority Overnight (next day Am Delivery)
  • Saturday delivery
  • International Economy
  • International Priority

Blind drop shipping available upon Request


Warranty

•Warranty is 90 days on all products with extended warranty options available upon request.

Stocking Distributor

•We are a stocking distributor - NOT a broker - so you know everything listed in stock is on our shelves.

Product Serial Numbers

•All products are serialized at the time of shipment and are attached to each invoice.

Packaging

•All products are professionaly packaged in generic boxes without any company identifiers.

Hard drive packaging

•All products are shipped in nickel static proof bags and secure packaging.

Specialization

•We specialize in Servicing Resellers, end-users, self-maintainers, Service and Maintenance organizations, Data recovery companies and government agencies.

Testing

•All hard drives are data wiped, fully tested and functioning to full manufacture specifications.

Further Questions?

•If you have further questions, please do not hesitate to give us a call at 952-474-0500. Or send us an email: rbaldwin@it-recoup.com and we will be happy to assist your needs.